Sexual Violence and Abuse

Sexual Violence and Abuse

Sexual Violence and Abuse

East London Rape Crisis Service provides free, confidential specialist help for women and girls who have been raped or experienced any other form of sexual violence at any time in their lives.

We understand how difficult it is to take the first step, but when a woman feels ready, we are here to help. Rape is never a woman’s fault. The women who work and volunteer at East London Rape Crisis will offer confidential and independent support.

our services


The East London Rape Crisis helpline is for women, girls, their friends, family and professionals. Open six days a week, support is offered by phone, email and online chat. Individuals do not have to give any personal details to access this service- if wishing to remain anonymous please call us or use online chat initially rather than emailing.


The counselling service offers four pathways through our service, depending on the woman’s situation. The first is specialist individual counselling. The second is pre-trial support for women who are engaged in, or are considering legal proceedings.  The third is workshops and therapeutic support groups.  Finally we also offer a play therapy service for children and their carers.


Our Independent Sexual Violence Advocates and our Young Women and Girls Advocates work alongside women and girls aged 11+ to provide one to one emotional and practical support; this includes support and advocacy navigating the criminal justice system.

accessing our services

To access the service or to get more information, call us on 0800 160 1036 or email [email protected]

If your call is unanswered please leave a message with a safe telephone number and the best time to call you, and we will call you back.

nia is a professionally approved member Rape Crisis England and Wales, an umbrella organisation supporting Rape Crisis Centres across the country. Rape Crisis is completely independent of the government and the criminal justice system.

other support

You can find Rape Crisis Services in other parts of England and Wales by following this link

The London Survivors Gateway is available to anyone aged 13 or above. The Gateway is led by the Women and Girls Network and is a partnership between the four London Rape Crisis Centres (including East London Rape Crisis run by nia) Galop, SurvivorsUK and the Havens.

To access the service you can complete an online form at or call free on 0808 801 0860.

Useful resources

It was only through accessing the service that I could realise that other people’s behaviour wasn’t alright – that made me feel a little bit stronger.”

Our quality marks

Rape Crisis national service standards - Rape Crisis professionally approved
Advice Quality Standard
Safe Lives Leading Lights 2019 accreditation
Women's Aid national standard of quality 2018
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